Frequently Asked Questions


 

Wyanga was founded in 1996 by Aunty Sylvia Scott Ingram, a Wiradjuri Elder from Cowra, NSW, and Aunty Mary Silva, a Dunghutti Elder from Kempsey, NSW. The vision of these remarkable women was dedicated to improving access to culturally appropriate care and support for Elders in the community and they were committed to ensuring that services be provided by staff dedicated to high-quality aged care standards.
Wyanga visits clients living in the inner-city of Sydney in the suburbs of Redfern, Waterloo, Surry Hills, Glebe and in parts of La Perouse. If you are unsure of whether you fit into the geographic catchment area you can phone or email with your enquiry.
Wyanga’s services are for Aboriginal people and their carers who require aged care or disability support services to help them maintain their independence and remain living in the community.
Services are determined according to the nature of support a person requires and the availability of Wyanga staff to deliver that support. Some of the support offered includes:

In-home Care such as assistance with showering, meal preparation, house work, assistance with medication management, shopping and transport to appointments.

Not all services are available (or necessary) for all people. It is important to keep in mind that the level of care provided would generally be described as low. As a guide, 3-5 hours support per week can be provided by Wyanga staff working in partnership with a client’s family. If a person requires a high level of care (such as residential aged care) Wyanga staff will advise on options available with other organisations.

Respite support is for those who have responsibility for the care of a person who is aged or who has a disability.

All clients receiving support from Wyanga are charged a small fee. This is negotiated directly with the person at the time of acceptance into the service and is reviewed on an annual basis.
Wyanga Clients can receive assistance from Monday – Friday, the amount of hours of assistance you receive each week will be determined in your Care Plan that you design with your Client Services Coordinator.
Wyanga employs staff trained in providing high-quality, culturally appropriate aged care services, once we receive your referral you will be assigned a Client Services Coordinator who will visit you in your home and create an individualised Care Plan for each individual Client based on their care needs.
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